At Arun Creation, we aim to deliver quality products to your doorstep in a timely and secure manner. Please read our shipping policy carefully to understand our delivery processes and timelines.
1. Shipping Locations
We currently ship across all major cities and towns in India.
International shipping is not available at this time.
2. Shipping Charges
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Standard Shipping (India): ₹49 – ₹99 (depending on location and order size)
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Free Shipping: On all prepaid orders above ₹999
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Shipping charges (if applicable) will be shown during checkout before payment.
3. Order Processing Time
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All orders are processed within 1–3 business days after order confirmation.
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Custom or made-to-order items may take 3–7 business days for processing.
Note: Orders are not processed, shipped, or delivered on weekends or public holidays.
4. Estimated Delivery Time
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Metro Cities: 3–5 business days
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Other Locations: 5–8 business days
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Remote Areas: Up to 10 business days
Delivery timelines may vary due to unforeseen factors such as weather, courier delays, or high demand.
5. Tracking Your Order
Once your order is shipped, you will receive:
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A shipping confirmation email/SMS
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Tracking ID and link to track your package
6. Delivery Partners
We partner with reliable courier services like Delhivery, DTDC, Blue Dart, India Post, and others to ensure safe and timely delivery.
7. Delays or Failed Delivery
In case of delay or non-delivery due to:
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Incorrect shipping address
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Customer not available at delivery time
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Unforeseen logistic issues
We will contact you via email or phone. If the order returns to us due to non-delivery, re-shipping charges may apply.
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
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Notify us within 48 hours of delivery with photos (for damage claims)
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We will investigate and arrange a replacement or refund as applicable
9. Change in Shipping Address
To change the shipping address after placing the order:
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Email us at [Insert Email] within 12 hours of placing the order
10. Contact Us
For shipping-related queries or support, reach out to us:
Arun Creation
Email: info@aruncreation.in
Website: https://aruncreation.in
